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Social Learning and Exception Handling
We know that most learning in the workplace is informal. Most observers put it at around 80%. Recently, John Hagel and John Seeley Brown contended that "as much as two-thirds of headcount time in major...
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Social Flow in Gameful Design
Don't Gamify Wild Bill discussed the importance of designing for voluntary play in serious games. Play is the baseline requirement for any game designed to provide useful indicators for gauging...
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Social Flow and Collaboration in Gameful Design
Social Flow in Gameful Design made the point that social flow contrasts to Csikszentmihalyi's original concept of individual or solitary flow, in which a person's engagement in actions is optimal,...
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Business Exceptions Are Not Always What They Seem
Common wisdom among thought leaders who examine learning in organizations notes that most of the learning that occurs is done informally, or socially. However, informal learning has its own limitations...
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